AiXCEL SolutionsWho this notice covers
Aixcel Solutions is a founder-led business operated by Ahmad Bukhari from Islamabad, Pakistan and serving clients worldwide. This notice covers the public website, direct enquiries, booking interactions, and information processed to evaluate or provide agreed services.
Information Aixcel may receive
- Contact details and information you choose to include in an email, form, booking, call, or project brief.
- For a free AEO audit, guide, or strategy-call request: the request type, your name, work email, company, website, approximate annual revenue range, role when requested, the question you want AI search to understand when requested, timing, consent record, available UTM and referring-page context, lifecycle status, next action, internal qualification notes, notification state, guide-download events, and matched booking events.
- Systems Desk account identifiers, profile details, consent records, saved business problem briefs, and saved chat conversations. Supabase Auth processes and hashes account passwords; Aixcel does not receive or store the raw password.
- For a one-time public presence audit: the company name and public website, LinkedIn company-page, or Instagram company-profile URLs you submit, plus the audit status, bounded public evidence, coverage record, PageSpeed metrics when available, and saved report.
- Scheduling information processed through the linked Cal.com booking service.
- Basic technical and security data such as request time, device or browser information, referring page, and network identifiers when collected by hosting or security providers. AI Visibility form abuse controls store only a short-lived one-way request fingerprint rather than the raw network identifier.
- Business, system, user, and project information supplied under an agreed engagement.
Website forms and booking
When you use a form on this website to book a call or send a request, AiXCEL stores what you submit: your name and email address and, if you provide them, your company, phone number and the area you want help with. It also stores the page you submitted from and any campaign (UTM) parameters in the link you arrived by, along with your country, which the hosting provider supplies with the request.
These submissions are kept in private storage and may be forwarded to the owner's own notification and workflow tools so that Ahmad can follow up.
Booking itself happens on Cal.com. Cal.com receives the details you enter in its scheduler and sends the calendar invitation; its own privacy policy applies to that data.
Why it is used
Information is used to respond, schedule calls, assess fit, prepare and provide agreed services, maintain security, keep business records, improve operations, and comply with applicable obligations. Aixcel does not sell personal information.
Systems Desk, audit, and AI processing
When you submit a Systems Desk question, the current problem brief, recent saved conversation history, and relevant approved Aixcel evidence are sent through Aixcel's server and OpenRouter to an available free model to produce an answer. Free-model providers may retain or use submitted content under their own policies, so do not submit passwords, credentials, health information, payment data, confidential client records, or anything you would not share with an external AI provider. Chat turns are saved to your account so the portal can restore conversation history. For the one-time public presence audit, Aixcel sends the public business identifiers you provide to Tavily for bounded public search and website extraction; Google PageSpeed may inspect the submitted website. The audit does not sign into or directly scrape social networks and does not receive private follower, engagement, or account analytics.
Service providers and international processing
Vercel hosts the website and server functions and supplies signed service identity for the lead-storage connection. Supabase provides authentication and database services. Resend delivers request-related transactional email. OpenRouter routes Systems Desk model requests. Tavily provides bounded public search and website extraction. Google provides PageSpeed and may deliver website font files. Cal.com provides embedded booking and signed booking-event notifications. Email, communications, analytics if enabled, and project tools may also process information on Aixcel's behalf. Those providers may operate in other countries and apply their own infrastructure, terms, and contractual safeguards.
Optional website analytics
Google Analytics is optional. We request its script only after you explicitly accept analytics in Privacy choices, or return with a valid saved acceptance. Rejecting keeps Google Analytics off. The choice is saved in this browser's local storage with a version and timestamp. If that storage is unavailable or invalid, analytics stays off until a choice can be saved.
When enabled on aixcelsolutions.com or www.aixcelsolutions.com, Google Analytics may use first-party _ga cookies and process technical visit information, including network and browser information, to help us understand site visits. We send a manual page-view event for each distinct page URL during the page session, with query strings and fragments removed from the page URL and referrer. Advertising storage, advertising user data, advertising personalization, Google signals and ad-personalization signals remain disabled. This implementation does not send custom events, form contents, search terms, click events, user properties or user IDs. Other providers described in this notice may still process information when analytics is rejected.
Use Privacy settings in the footer to change your choice anytime. Withdrawing consent disables this analytics property, attempts to clear accessible Google Analytics cookies and reloads the page; other open tabs respond to the saved change. Preview, localhost and embedded-frame views do not load this analytics script from Google. Withdrawing does not erase information previously processed by Google. Google may process analytics information internationally under its own privacy policy.
Retention and security
Information is retained only as long as reasonably needed for the purpose, an active or prospective business relationship, security, records, disputes, or applicable obligations. Inactive AI Visibility leads marked lost, spam, or otherwise closed are scheduled for deletion or anonymization after 12 months unless an active relationship, dispute, security need, or applicable obligation requires longer retention. Aixcel uses proportionate access, credential, hosting, and operational controls, but no internet transmission or storage method is guaranteed completely secure.
Your choices
You may ask what personal information Aixcel holds about you, request correction or deletion where applicable, object to certain use, or withdraw consent for future communications. Some records may need to be retained for security, contracts, or legal obligations.
To make a request, email ahmad.bukhari@aixcelsolutions.com or use the booking page.
Third-party links and updates
This website links to Cal.com, AhmadBukhari.com, MANHAJ, LinkedIn, GitHub, n8n, and other external services. Their privacy practices apply when you visit them. Material changes to this notice will be published here with a new update date.